Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

The U.S. Federal Trade Commission’s game of whack-a-mole with Windows tech support scammers continues. The FTC and the State of Florida recently announced the temporary shut down of several businesses ...

Would you pay $50,000 to end your PC frustrations? Luckily, you don’t have to because TechCrunch already did. Meet Soluto. Israel-based Soluto, as we covered yesterday, just won the TechCrunch Disrupt ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...

Office Depot and a partner company tricked customers into buying unneeded tech support services by offering PC scans that gave fake results, according to the Federal Trade Commission. Consumers paid ...