Instacart's share price has declined significantly since its IPO, trading at an almost 90% discount to its peak valuation when it was a private company. The company faces customer and employee ...

Online platform businesses have thrived and created enormous economic value in recent decades. However, disintermediation, which occurs when platform users bypass the platform to complete transactions ...

Most of you know that I've been tracking closely the inversion of control seemingly being ushered in en masse by the Web. That the interesting parts of the Web are increasingly contributed by its ...

One of the most pervasive phenomena of the Internet age has been disintermediation -- threats to established brokers or middlemen between consumers and service providers. This has very much hit the ...