AWS expanded Amazon Connect into four agentic AI tools for supply chain, hiring, customer service, and healthcare workflows, ...

According to the Federal Bureau of Investigation and the Excelsior Springs Police Department, suspect Sai Kommana was ...

The series’ debut on the island marks a new phase of support, building on Amazon efforts to uplift Puerto Rican businesses, ...

OpenAI and Amazon Web Services are getting closer, and this partnership is about making OpenAI’s tools easier to access ...

Amazon said on Thursday that damage to its cloud regions in Bahrain and the United Arab Emirates amid the conflict in the ...

Bad customer experience drives customers away. Learn the top CX mistakes like rudeness, wasted time and friction and how to ...

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Amazon's Leo will be "six times better on the uplink performance than existing alternatives," CEO Andy Jassy said.

Amazon Connect is now the agentic AI-powered foundation for three new solutions and one familiar contact center offering.

A data center developer has paused all Middle East project investments after one of its facilities took damage from an ...

New AI solutions for business decisions, hiring, customer experience, and health care draw on decades of Amazon's operational ...

Amazon Web Services Inc. is moving agentic artificial intelligence up the software stack with the launch today of an expanded ...